Privacy Policy

Glamhot Unisex Salon ("we," "our," or "us"), a sole proprietorship owned and operated by Swarnamayee Muduli, is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website glamhotunisexsalon.in or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the website immediately.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and preferred appointment details that you voluntarily provide when booking an appointment or contacting us via the website, WhatsApp, or phone.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, device type, IP address, and referring URLs. This data is collected automatically through cookies and analytics tools.
• Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your browsing experience and gather aggregated analytics data.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm your salon appointment bookings.
• To communicate with you regarding your appointments, offers, and promotions via WhatsApp, phone, or SMS.
• To improve our website, services, and overall customer experience.
• To run and measure the effectiveness of our online advertising campaigns.
• To comply with applicable legal obligations.

3. Google Analytics & Google Ads

Our website uses Google Analytics and Google Ads (including conversion tracking) to understand visitor behaviour and measure the performance of our advertising campaigns. These services may collect data such as your IP address, browser type, pages visited, and interactions with our ads.

Google may use cookies to serve ads based on your prior visits to our website. You can opt out of personalised advertising by visiting Google Ads Settings or by installing the Google Analytics Opt-out Browser Add-on.

We use these tools solely for fair and lawful advertising purposes to reach potential customers who may be interested in our salon services. We do not engage in any deceptive, misleading, or unfair advertising practices.

4. Data Sharing & Third Parties

We do not sell, rent, trade, or otherwise share your personal information with any third parties for their marketing or commercial purposes.

We may share your data only in the following limited circumstances:

• Service Providers: With trusted third-party tools (such as Google Analytics, Google Ads, and WhatsApp Business) that help us operate our website and manage bookings. These providers are bound by their own privacy policies.
• Legal Requirements: If required by law, regulation, legal process, or governmental request.
• Protection of Rights: To protect the rights, property, or safety of Glamhot Unisex Salon, our customers, or the public.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Appointment-related data is retained for a reasonable period to manage our business operations and customer relationships.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data.
• The right to withdraw consent for data processing at any time.
• The right to opt out of marketing communications.

To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us, and we will take steps to delete such information.

9. External Links

Our website may contain links to external websites (such as Google Maps, WhatsApp, and social media platforms). We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their respective privacy policies.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after any modifications constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Business Name: Glamhot Unisex Salon
• Owner: Swarnamayee Muduli (Sole Proprietor)
• Address: Plot No:- 98, ITER College Rd, near Food Square, Jagmohan Nagar, Bhubaneswar, Odisha 751030, India
• Phone: +91 93486 96298
• WhatsApp: +91 93486 96298